Refund Policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for a full refund. After this period, your product is covered by our Lifetime Warranty for repair or replacement.

To be eligible for a return, your item must be in good condition, with limited signs of use, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us through our contact page. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Start a Return

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Refunds

We will notify you once we've received and inspected your return. Once processed, you'll be automatically refunded to your original payment method. Please allow time for your bank or credit card company to post the refund.

Questions

You can always contact us for any return questions at support@cyeleeoptics.com.

Disclaimer

All product and company names are trademarks or registered trademarks of their respective owners. Their use does not imply affiliation or endorsement by these companies. All product names, logos, brands and other trademarks or images shown or mentioned are the property of the respective brand owners.