Answers to the most common customer questions below. Still have questions? Contact Us: cs@cyeleeoptics.com.
Shipping is free on orders that exceed $30 before tax and shipping.
Orders that are less than $30 will have a $3.99 shipping charge added.
Order by 1 PM CST for Same Day Shipping (Mon-Fri). Orders placed after 1 PM CST or on weekend will ship the next business day.
All orders will receive a confirmation email as soon as the shipment is processed.
Check Spam folder if you can’t find the email in your Inbox. If there isn’t a message in your spam folder Contact Us: cs@cyeleeoptics.com.
How do I track my order?
A tracking number is included in the confirmation email, after the order has shipped.
Email updates will also be delivered throughout the process.
Cyelee Optics only ship to the United States, other country, Please Contact Us: cs@cyeleeoptics.com.
We offer a 90 day No-Hassle Return for all orders. Returns must be returned in original packaging and in new condition.
See more details at the Returns and Warranty page on our website
Warranties vary by the product, please view the product on our website to see the warranty information or Contact Us for further questions. cs@cyeleeoptics.com
Paypal and all credit and debit cards are accepted.
Tax is based on the billing address on your order. Orders billed to an address in Minnesota will be charged MN state sales tax; orders billed to all other states are exempt to MN sales tax.
When your in the shopping cart, clock on the + or – on the sides of the current quantity to change them. If you wish to cancel an existing order or item from an order Contact Us(cs@cyeleeoptics.com) with your order number and request the cancel of the order or item.
Contact Us(cs@cyeleeoptics.com) with your old email and request it be changed to the new one.
Yes, we do. Contact Us to get your discount.
Purchase orders are accepted on a case by case basis. Please Contact Us for further details.
We don’t have a retail location at this time.
If you didn’t see your question, Contact Us: cs@cyeleeoptics.com